Customer Feedback

These are a few extracts from recent emails from our customers...

"... I can't believe I have just received the engraved chalk holder! That's fantastic service. Well done and many thanks."

Gordon Brown - 19/09/11

"... Thank you very much for the humidor - I received it today.  It is really beautiful. The service from the Silver Company has been fantastic - thank you again.  I would not hesitate to recommend your company to anyone else looking for a gift".

Lisa Kaler - 10/08/11

"... the Challis decanter arrived today with engraving... it's looks amazing. Thank you ever so much for the efficient and enthusiastic service."

D Rosenberg - 25/07/11

"... I just wanted to thank you for recommending the Norfolk range. The writing box, humidor and drinks box have just turned up and they are unbelievable. I can't tell you how delighted I am with them and I know my husband will be as well. Many thanks."

K von Hapsburg - 25/07/11   

"... the package has just arrived. Absolutely brilliant service - you can quote me".

J.Berry - 03/08/11

 "Thank you very much for contacting me, as promised, to-day at 6pm, to process my order with which I was having difficulty on the internet. I much appreciate your effective service; congratulations!"

J.Sullivan - 19/07/11

"I was very impressed with the level of service I received and the fast turn around... thank you".

I. Ely-Corbett - 18/07/11

 "Thank you so much for your excellent service. We are delighted with the photo frame and the engraving".

E.Barrett - 23/06/11

"The gift arrived on Thursday past (a day early)! And of course it was one hundred per cent. We were absolutely delighted with it and wanted to thank you for the first class service that you and your company provided. I was worried that we wouldn't have it on time, but your personal attention and assurances certainly came through. I would have no qualms in recommending your company to anyone wanting a fast efficient and personal service. Many thanks again and of course Herbie (the recipient) was absolutely delighted with it, many a whiskey will be poured and good times remembered! May I wish you every success in the future".

Mrs C.Black - Northern Ireland - 10/05/11 

"I just wanted to email you to say my order was received on Saturday just in time for the christening today.  As the godmother, I wanted to buy my goddaughter something that little bit special.  I was so very pleased with the bible it was spot on and extremely well received.  Also, I was very impressed by your constant order updates.  Your website will be added to my favourites and you will be recommended to family and friends.".

W.Morrell, UK - 10/05/11

 "Thanks for the exceptional service. I could not believe how quickly I received delivery. I shop frequently on the internet and you put others to shame. If only everyone was as professional as this. Thanks again".

Mr R.Richards, Norwich - 13/04/11  

"My order arrived today; great service and I look forward to buying from you in the future".

Toby Graham, London. - 14/03/11 

"The decanter arrived today, it looks stunning. You should have the option for larger pictures as the images you have don't do the product justice".

Mrs Carter, Cheshire. - 27/02/11 

"The wine coasters arrived today. Thank you for the friendly and fast service".

Mrs Charlesworth, USA - 18/02/11

"Thank you for the helpful advice you gave me. My husband was delighted with the decanter".

Mrs Harris, London. - 20/01/11 

 "Thanks for the very quick delivery. The silver napkin rings look great. I hope to shop with you again soon".

Ms Palmer, London. - 26/01/11

"Order received today. Fantastic really pleased, excellent service".

G. Sayers, UK - 24/10/10 

"The picture frame has just arrived only three days after placing the order! My wife and I are absolutely delighted with the product and the engraving is just as ordered. The order was extremely well packed and we would recommend your service, unreservedly. Thank you, we would certainly use you again".

I. Fagg, UK - 23/10/10 

"I have today received the Armada Dish and I am delighted by it and by your superb service. Thank you very much indeed".

J. Millward, UK - 10/05/10 

"We received it today! Thank you, for your help with this. The package was delivered an hour and a half before the 90th birthday party! Last week I "Googled" claret jug and today a beautiful one arrived."

C. Brant - Beverly Hills, USA - 23/03/10 

"Good Morning. Please can I thank you for unparalleled service and a product that was exactly as described. The recipient was very happy with his present. We couldn't have done it without you. Thank you". 

M. Musson - Manchester - 13/01/10

"...Just a quick email to thank you for the extremely efficient way you have processed my order. The Claret Jug arrived within an hour of despatch and, as you promised, I was kept informed of the progress of the order throughout by email. If only all internet companies were as efficient and effective as yours". 

M. Hampton - London - 25/04/10

 "... I just wanted to say thank you very much for such prompt and efficient service.   I received the marmite lid today and its perfect!"

S V-E - London - 20/04/10

"... The decanter received this morning, it is perfect and I am very impressed. We will buy from you again. Thank you...".

H.M - Gloucestershire - 11/04/10

"... The Chalice Decanter is beautiful. Thanks you for getting this to us so quickly.".

CH - London - 29/09/10